Caring.com Cites the Continuing Care Neighborhood at Charlestown for Excellence

CATONSVILLE, MD (January 29, 2014) - Caring.com this week selected the continuing care neighborhood at Charlestown retirement community as one of the top-rated assisted living facilities in Maryland.  Charlestown made Caring.com's  annual list of top-rated assisted living and memory care communities according to consumer ratings and reviews, with 405 communities named 2014 Caring Stars. "Congratulations to the Caring Stars communities for earning high praise from residents, families, and senior care experts on Caring.com thus achieving this award of service excellence," said Andy Cohen, cofounder and CEO of Caring.com, in a statement. "In the senior living industry, online word of mouth has grown in importance. Families tell us that reviews are among the top considerations when they choose an assisted living or memory care community for a loved one, and we see communities with reviews getting significantly more online inquiries than those with no reviews." This is the third year Caring.com has compiled the rankings, with the 405 recognized communities across 38 states representing the top 1% of assisted living and memory care communities nationwide. The 2014 Caring Stars program considered consumer ratings and reviews posted on Caring.com between Dec. 1, 2012 and Dec. 1, 2013. Communities that qualified to be a Caring Star had to have received at least three reviews during that time frame, at least one of which was a five-star rating; have an average overall rating of greater than four stars across all reviews on their listing; and have no unresolved negative reviews. Any community that meets these criteria is named a winner. View the list of best-rated assisted living communities.