Houston, Texas—As spring means baseball and home selling seasons, the Eagle's Trace Sales Department sports a lineup of professionals ready to go to bat for their new customers.
They are a preferred network of Realtors, downsizers, stagers and senior move managers with decades of experience in the Houston area…all part of the reality and moving services program of Eagle's Trace.
"Many of our customers have lived in their houses for more than twenty years so moving can seem overwhelming at first," stated Pamela Burgeson, Director of Sales for the Erickson Living retirement community in West Houston. "Our goal is to make the entire process stress-free and simple, and we have the resources to make that happen."
It begins with Haven Benoit. The Personal Moving Consultant at Eagle's Trace, she schedules complimentary in-home appointments with prospective residents to provide advice on the logistics of moving.
"We discuss the value of staging and downsizing their house so it will sell in the least amount of time with the optimal value," said Ms. Benoit, a native of Houston with thirteen years of experience as a Realtor. She also holds a Senior Real Estate Specialists® certification.
"One of my favorite parts of the process is showing a future resident the floor plan of their new apartment home and 'laying out' their furniture and other valuables that they will take," she said. "Combined with the expertise of our move managers, it makes for a seamless moving day."
Ms. Benoit also connects clients to a trusted team of Realtors who are familiar with not only the Houston housing market but also Eagle's Trace.
"This is such an advantage for our customers," said Ms. Benoit. "The Realtors in our network appreciate that this is more than just a contract negotiation. They understand the nuances of moving into a senior living community and treat our new residents as if they were their parents."
One of those real estate professionals is Lisa Hudgens of Re/Max Northwest. She will celebrate 20 years as a Realtor this May and notes the unique teamwork of the program.
"Everyone is connected to make this a one-stop shopping experience for clients of Eagle's Trace," said Ms. Hudgens. "The communication between the Realtors, vendors and sales team is phenomenal."
"But it all starts with relationships. Our customers really lean on our expertise and judgment, and we listen to their preferences," noted Ms. Hudgens. "So we form a special bond, and it's rewarding to stay in touch with folks well beyond their moving day to Eagle's Trace."
Clients using the realty and moving services program of Eagle's Trace are eligible for up to $2,000 in moving credits. For more information, please contact Ms. Benoit at 281-496-7676.
About Eagle's Trace: Eagle's Trace is one of eighteen continuing care retirement communities managed by Erickson Living. Located in Houston, Texas, the scenic 70-acre campus is home to more than 650 residents. Eagle's Trace is the ideal greater Houston retirement destination offering a true sense of community, convenience beyond compare and a sensible financial structure.