Our Reopening Plans

Thanks to the ongoing commitment of residents and staff to effectively combat COVID-19, our community is able to safely reopen select independent living amenities and services, in alignment with CDC, state, and local infection prevention protocols. Our thoughtful and deliberate reopening strategy will occur in phases in order to protect the health and well-being of residents, employees, vendors, and their families.

Summer 2020 Openings

The following independent living amenities are now open:

Resident gardening area
Walking paths and nature trails
Bocce courts
Putting green
Marketplace, with limited capacity
Bank, with limited capacity and by appointment
Fitness center, with limited capacity and by appointment
Aquatics center, with limited capacity and by appointment
Salon, with limited capacity and by appointment
Library, with limited capacity
Café and pub, for lunchtime carryout food and beverage service
Medical center, by appointment; telehealth appointments continue
In-home visits with medical specialists, by appointment
Outpatient rehabilitation, by appointment
Inpatient rehabilitation, by appointment
Personal collection of U.S. mail resumes
Transportation services (on campus only)

Additional amenities and services will reopen soon, with guidance provided by the CDC, state health officials, and our own medical professionals. Check back regularly for updates.

Independent Living Visitor Requirements

We are pleased to welcome family and friends back to the community, with precautions in place to protect the health and safety of residents and staff.

All independent living visitors must answer COVID-19 screening questions prior to gaining entry to the community.
Independent living visitors are required to follow all directional signage, practice safe social distancing, and wear a face mask as they move through public areas of the community.
Visits must take place outdoors.

Ongoing Infection Prevention

As our community systematically reopens, residents and staff members will continue to practice these proven preventive measures:

Wear a protective mask over the nose and mouth while in the community
Practice safe social distancing by staying at least six feet from others
Wash hands thoroughly and frequently throughout the day
Stay at home when sick

For more information on how we continue to proactively respond to COVID-19 across all Erickson-Living managed communities, visit our COVID-19 microsite.

Frequently Asked Questions (FAQs)

How are residents getting meals while dining venues are closed?

Every week, our dining team is creating nutritious menus with as much variety as possible. We package up breakfast and lunch items and snacks in addition to providing full dinners that include an entrée, side dishes, and dessert. These meals are delivered directly to every resident’s door, along with heating instructions and a phone number to call if they have questions. Now that many communities have begun to reopen, cafés, pubs, and taverns are also offering food and beverage carryout service.

What happens if a resident isn't comfortable going out for medications or other necessary items?

We have a concierge service in place to deliver groceries, prescriptions, packages, and other items a resident has ordered to their doorstep.

Can residents still get to their medical appointments?

At many of our communities, the on-site medical center is now open for appointments. All communities continue to offer telehealth, which is the ability to have a telephone appointment with a member of our medical staff from the comfort of a resident’s apartment home. If a resident needs to get to a medical appointment off campus, we are still offering transportation for these types of situations only.

Now that some states have started reopening, what are plans at your communities?

Each community is developing its own plan, with resident and employee safety and well-being as the number one focus. Most campuses have begun systematically reopening many on-site amenities and services so residents can stay on campus rather than leaving the community and risking further exposure to COVID-19. Our in-home dining plan will continue for the foreseeable future and our essential visitor policy remains in effect.

How will the community help maintain social distancing once amenities and services reopen?

Since appropriate social distancing is paramount to stopping the spread of COVID-19, we will limit the number of residents allowed in any campus venue at the same time. The fitness center, aquatics center, salon, medical center, and bank will be open by appointment only.

What is expected of residents during this stage of reopening?

Residents should continue to follow all current COVID-19 preventive measures. This includes wearing a mask over the nose and mouth at all times when outside of their apartment home, washing hands thoroughly and frequently throughout the day, maintaining six feet of distance from others, and staying home and notifying the medical center if they feel sick.

If a resident chooses to leave the community grounds, what is the process when they return?

Residents are required to show their badge or parking pass/sticker in order to gain entry to the community. Residents who leave the community grounds should be mindful that they are increasing their risk of coming in contact with someone who is carrying COVID-19. For that reason, upon return, residents should be vigilant in protecting themselves and others by thoroughly washing their hands, practicing safe social distancing, and wearing a face mask. Residents who feel unwell should immediately call the on-site medical center for guidance.