Frequently Asked Questions

Pricing
Q:

Will the cost of my Monthly Service Package increase?

A:

The Monthly Service Package is typically adjusted annually to reflect labor, food, and energy costs. Any adjustments must first be approved by the not-for-profit board of directors.

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Apartment Homes
Q:

Do you offer housekeeping?

A:

Yes. Housekeeping services are available for a nominal fee.

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Continuing Care
Q:

Do you accept Medicare?

A:

Yes. We accept Medicare and many other insurance plans. Coverage for services depends on the terms of your insurance plan.

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Lifestyle
Q:

Can I bring my pet?

A:

Absolutely! We welcome cats, dogs, and most birds.

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Lifestyle
Q:

Can I bring my car?

A:

Yes. A limited number of private parking spaces are available for residents. However, you may find yourself driving less and less—thanks to our convenient shuttle service.

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Apartment Homes
Q:

Will you help me downsize and move?

A:

Absolutely! We have a unique realty and moving services program that can help with everything from downsizing to organizing to finding you a great real estate agent.

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Safety and Security
Q:

What happens during a major weather event?

A:

Our community may be the place where you feel most secure during a weather event. We will always have a team ready for weather events and our emergency preparedness measures help you feel safe and comfortable.

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Apartment Homes
Q:

What appliances are included?

A:

Your apartment home comes with a refrigerator, stove, microwave, dishwasher, disposal, and washer/dryer.

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Health and Wellness
Q:

What services can I receive at the medical center?

A:

You can visit us for checkups, blood work, preventive care, and most other services that you would expect at a typical doctor’s office.

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Apartment Homes
Q:

What happens if something breaks?

A:

Just pick up the phone and call us. We take care of all standard maintenance in and around your apartment home, including appliance repair.

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Health and Wellness
Q:

Do I have to switch doctors when I move here?

A:

Absolutely not. You’re free to use the medical center on an as-needed basis. However, once you’ve experienced our convenience and quality of care, you may decide to make the switch.

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Apartment Homes
Q:

Can I paint the walls?

A:

Of course. You’re free to paint and decorate your home to reflect your personal style.

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