Frequently Asked Questions

Pricing
Q:

Will the cost of my Monthly Service Package increase?

A:

The Monthly Service Package is typically adjusted annually to reflect labor, food, and energy costs. Any adjustments must first be approved by the not-for-profit board of directors.

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Apartment Homes
Q:

Do you offer housekeeping?

A:

Yes. Housekeeping services are available for a nominal fee.

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Continuing Care
Q:

Do you accept Medicare?

A:

Yes. We accept Medicare and many other insurance plans. Coverage for services depends on the terms of your insurance plan.

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Lifestyle
Q:

Can I bring my pet?

A:

Absolutely! We welcome cats, dogs, and most birds.

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Lifestyle
Q:

Can I bring my car?

A:

Yes. A limited number of private parking spaces are available for residents. However, you may find yourself driving less and less—thanks to our convenient shuttle service.

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Lifestyle
Q:

Do I have to eat at an assigned time or at an assigned table?

A:

No. You’re free to dine whenever and with whomever you wish during restaurant hours.

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Pricing
Q:

How does the entrance deposit work?

A:

This one-time fee secures your independent living apartment home for as long as you live here. When you leave the community, 90% of these funds will be returned to you or your beneficiaries. You can also access this money to pay for qualited continuing care expenses.

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Continuing Care
Q:

Who decides if I need care or what type of care I need?

A:

If a concern arises about your ability to live independently, a member of our staff will meet with you and your family to discuss options. You may be eligible to receive care inside your apartment home, or it may be recommended that you transition to on-site continuing care.

 

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Lifestyle
Q:

Can my family visit me?

A:

Of course. Per our guest policy, you are welcome to have family visitors or guests whenever you choose.

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Pricing
Q:

What does the Monthly Service Package cover?

A:

The Monthly Service Package includes most of your regular expenses like utilities, property taxes, standard maintenance, and even select meals. A complete list of what's included can be found in the Financial Value section of this website.

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Continuing Care
Q:

What if my spouse needs care but I don’t?

A:

One of the benefits to our lifestyle is that couples can stay together in the same community. If your spouse needs care but you don’t, we’ll work with you to determine the right living situation for you both.

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Lifestyle
Q:

What time do you lock the doors?

A:

We never lock you in or out. This is your home; you’re free to come and go as you please.

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