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Moving forward

Q&A with Highland Springs’ personal moving consultant

Created date

October 23rd, 2012

When Bill and Margaret Bogle decided the time was right to move to Highland Springs, the Erickson Living community in North Dallas, they were surprised to get a call from Personal Moving Consultant Gail Wrzesinski. They were even more surprised when Wrzesinski offered to visit them in their house to assist with decluttering, staging, and space planning for their new home. We lived in Little Rock, Ark., says Bill. It was incredible that Gail drove from Dallas to Little Rock to help us map out our move. Still, the Bogles appreciated the help. We were overwhelmed with the whole moving process and didn t know where to start, says Margaret. We had so much stuff in our house. We needed a fresh set of eyes to get us on the right track. Wrzesinski brought interior designer and organizational space planner Kelly Neville along on the road trip. Together, they pared down the couple s personal effects and used their existing furniture to stage the home. With the house ready for the market, Wrzesinski put the Bogles in touch with a preferred real estate agent in Little Rock. It sold in two months. Everything moved like clockwork, says Margaret. We re thrilled to be at Highland Springs. I enjoy looking out my window every morning and seeing my ground crew at work, adds Bill. It sure beats keeping up the yard myself. For new residents like the Bogles, Wrzesinski s assistance is pivotal in facilitating their move to Highland Springs. The Tribune recently sat down with Wrzesinski to learn more about her services, the best way to reserve a floor plan, and the benefits of joining the priority list. Q: As a personal moving consultant, what services do you provide? Is there a fee? A: My services are complimentary for anyone moving to an Erickson Living community. I visit prospective residents in their homes, listen to their needs, and create a plan. I provide referrals to real estate agents, stagers, estate sale planners, and moving companies. I also put clients in touch with painters, carpenters, landscapers whatever it takes to get their current house ready for market. Q: Do you offer any assistance with settling into the new apartment home at Highland Springs? A: I help clients identify which furniture pieces they want to bring with them. Then I make a space plan of their new apartment, suggesting one way they could arrange the furniture for best fit and flow. Q: I ve heard that Highland Springs is over 95% sold out. Are any new apartments still available? A: We have a limited number of new apartments, with a handful of very desirable floor plans still available. The best way to get your preferred apartment is to join our priority list. Q: What is the priority list? How do I join? A: When you join the priority list, you reserve your place in line for the floor plan of your choice. When one becomes available, you will have the first option to reserve that apartment. The priority list requires a $1,000 refundable deposit plus a one-time, $150 nonrefundable application fee. If you decide to move forward, the priority list fee will be applied to your entrance deposit. Q: Are there any additional benefits? A: Yes! When you join the priority list, you gain access to our Experience Highland Springs program. We ll send you vouchers to dine at the community, enjoy a complimentary service at our salon, even spend the night in our guest suite. Priority list members can also use our on-site medical center and get priority access to our new continuing care neighborhood opening next month. Q: What number should I call if I have additional questions? A: You can call our sales office at 972-746-4531.