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A community celebrates

Highland Springs hosts ribbon cutting for new continuing care neighborhood

Created date

May 21st, 2013

The excitement over the new continuing care at Highland Springs reached a fever pitch on March 27 as the community hosted a grand opening celebration and ribbon cutting for its newest neighborhood. This is an exciting day for Highland Springs, said Regional Vice President of Operations Chris Emmett, speaking to residents and their families, area professionals, and members of the Erickson Living corporate executive team. Our new continuing care neighborhood will make a difference in this sector of the market. So many people will have a better life because of it. On hand for the grand opening celebration were two of the first continuing care residents, Lawan Wood and Rita Pillsbury, who moved to the neighborhood in December 2012. They participated in the ribbon cutting ceremony organized by the Dallas Regional Chamber. We are delighted to be a part of this grand opening, said Jon Gilloon, executive membership consultant with the Dallas Regional Chamber. This new continuing care neighborhood makes Highland Springs an even more desirable place to live and to work. During the celebration, guests enjoyed an assortment of Asian-themed delicacies, including hand-rolled sushi, pork sliders, and ginger chocolate cupcakes, prepared by Executive Chef Jason Foss and Chef Manager Will Harris.

The difference is in the details

Continuing care at Highland Springs offers 28 assisted living apartments, 36 memory care residences, and 44 guest suites in post-acute rehabilitation. Residents needs were considered at every phase of the planning and construction process. The building was designed to support the person-centered programming that occurs daily. As an example of the attention to detail, each memory care room is equipped with pull cords so a resident can call for assistance. But as an added layer of safety, the nurse call system is also equipped with motion sensors. If a resident is unable to remember to call for help, the sensor will pick up movement in the room and staff can proactively see if the resident needs support. You can tell they put a lot of thought in the details, says Jack Daniels, an independent living resident and member of the community s resident advisory council.

Integrated health care system

Boone Powell, former president of the Baylor Health Care System and keynote speaker at the grand opening, praised the new continuing care neighborhood, calling it an extension of an integrated system of health services. Powell encouraged those present to get a seat at the table, saying Erickson Living s model of continuing care will become even more attractive as health care in America continues to evolve. The benefit of on-site, well-trained physicians can t be emphasized enough, said Powell. Highland Springs currently employs two full-time physicians Mary Norman, M.D., and Theresa Eichenwald, M.D. with plans to add a third full-time physician and a nurse practitioner by year s end.

One egg at a time

Debra Doyle, chief operating officer of Erickson Living, closed out the ribboncutting ceremony by sharing testimonies she s received from family members of continuing care residents. I know we re on the right track when I hear comments like, We ve watched miracles happen, and You make her feel like a rock star, said Doyle. We re continually striving to make the senior living industry better. Doyle says that effort encompasses all employees and their desire to value each resident individually. I overheard Chef Will say he will cook the residents eggs however they wish. That s the essence of this neighborhood putting our residents and guests first, said Doyle. We re building the experience one egg at a time.

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