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Trading up

The conversation that can change your life

Created date

August 20th, 2013

Betty Portwood can pinpoint the moment her future changed. I was going to the grocery store with my son-in-law when he asked if I had ever been to Highland Springs, says Betty. When I told him I hadn t, he pulled out his cell phone and called the sales office right there in the car. Gail Wrzesinski, personal moving consultant at Highland Springs, answered the phone that afternoon in late fall 2012. Even though it was toward the end of the day, Wrzesinski told Betty and her son-in-law to come for an impromptu visit. We drove to Highland Springs instead of Kroger that day, says Betty. Gail stayed late to give us a tour and show us model apartments. I was impressed by the appearance of the community everything was so fresh and clean.

Comparison shopping

That visit proved to be a deciding factor in Betty s choice to move forward. I fell in 2012, so I was staying with my daughter and son-in-law until I decided what to do next, says Betty, who had lived in her North Dallas home for 45 years. My house wasn t anything special, but I loved it. It was hard to think of letting it go. Still, Highland Springs had piqued her interest. To be sure she was moving in the right direction, Betty s son drove in from Tyler to join the family for a day of looking at options. The whole family took a Sunday to visit a number of retirement communities in the area, says Betty. I kept coming back to Highland Springs. The friendliness of the residents and the staff, the beautiful grounds, even the fact that the apartments had a washer and dryer it had everything I was looking for.

Limited inventory

Betty made a second appointment with Wrzesinski to tour available apartment homes and to find out more about the resources offered through Erickson Realty and Moving Services. I wanted a two-bedroom apartment, but there weren t any available, says Betty. Then, on the day I came in to sign the paperwork for a one-bedroom apartment, Gail told me a two-bedroom had just opened up. Betty was quick to sign for the two-bedroom, Fairmont-style apartment home. At the same time, she was preparing to sell her house. Wrzesinski put Betty in touch with a home stager who helped get the house ready for market. Betty s house sold quickly, and she spent her first night at Highland Springs on Mother s Day 2013. I loved my house, but I don t miss it like I thought I would. I m content here, says Betty, who credits that late-afternoon meeting with Gail Wrzesinski for giving her the momentum to move forward. Visiting the community and sitting down with Gail gave me the answers I needed to make a decision, she says. I think everybody should come and take a tour. It s impressive.

Trading up

Wrzesinski says that for many prospective residents, the value of a visit to Highland Springs can t be underestimated. Scheduling a time to visit Highland Springs allows you to experience the community and lifestyle firsthand, says Wrzesinski. You can choose to tour model apartment homes, learn about available apartments, and see the amenities offered in our clubhouse. Additionally, Wrzesinski says carving out an hour to meet with a member of the sales team allows prospective residents to get their questions answered in a pressure-free setting, either at the community or during a home visit. I ve helped numerous residents trade their houses for the Erickson Living lifestyle, says Wrzesinski. I can do the same for you.