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Introducing Linden Ponds

What exactly happens at that first meeting?

Created date

July 23rd, 2014
LPH_ford_Okeefe_web.jpg
LPH_ford_Okeefe_web.jpg

Two of the first people potential residents of Linden Ponds meet are Sales Counselor Doris O’Keefe and Personal Moving Consultant Lynne Ford. 

We caught up with the pair recently to find out what potential residents can expect from that very first meeting as well as what they’ll learn about life at Linden Ponds and the benefits of becoming a member of the priority list.  

Tribune: How would you describe your initial meetings with prospective residents of Linden Ponds? 

O’Keefe: Prospective residents come to meet with me here at Linden Ponds, where I encourage them to share their life stories so I can better understand their lifestyle and what they want for their retirement. 

Each appointment is personalized, and I ask people to tell me what they want to accomplish during their visit. Typically, appointments take about 60 to 90 minutes. I also welcome family members, who can provide valuable feedback. 

During the meeting, I introduce prospective residents to our Erickson Realty and Moving Services program, which helps coordinate referrals to real estate professionals and downsizing resources. We also tour the clubhouse and its amenities, view different apartment styles, and discuss their pressing questions. 

Ford: I meet with prospective residents, priority list members, and folks who have reserved an apartment right in their homes. My home visits are often focused on planning, and can range from one to two hours. Any family member or friend is welcome to join us.

Home visits enable me to get to know people a bit more in their home, hear about their lives and their families. It helps make our relationship more personal and engaging. I appreciate that they often share with me their life stories, photos, artwork, as well as any upgrades or additions to their homes over the years.  

Tribune: How can people get the most out of their visits with you?

O’Keefe: A good first step is to call the Linden Ponds sales office for a free brochure or visit our website (ericksonliving.com) and come prepared with questions.   

Ford: That question is hard to answer, because each home visit is so individualized. I move the visit along based on where individuals may be in the process—whether they are just beginning to think about moving to Linden Ponds, or if they have joined the priority list and are not sure what floor plan would be the best fit, or if they have already reserved an apartment and now need to downsize and think about furniture placement in their new apartment home. 

Tribune: What is the priority list and what are the benefits of joining?

Ford: Our message to anyone who is even just thinking about a move to Linden Ponds is to join the priority list so that they can take advantage of all of the benefits, including getaways and special events just for priority list members. All it takes is a fully refundable $1,000 deposit and a $150-per-person, nonrefundable application fee to reserve a home.

When prospective residents submit their deposit, that date is noted as their priority list date. Once their preferred floor plan becomes available, the sales team gives first right of refusal to priority list members based on their joining date. 

O’Keefe: Those who join the priority list will be invited to exclusive events that highlight different aspects of our community. We also offer priority list members a two-night, three-day complimentary getaway to experience firsthand the life at Linden Ponds.

Tribune: What other opportunities exist for prospective residents to see the campus? 

O’Keefe: Each month, we host luncheon events that allow prospective residents to tour the campus with time to mingle and chat with our Linden Ponds residents to learn more about all the community has to offer, such as our lifelong learning classes, the in-house television studio, woodworking shop, dance groups, and outreach and diversity clubs. We have well over a hundred clubs and activities, and residents average more than 650 calendar activities a month.   

Ford: I host monthly Erickson and Realty Moving Services breakfasts, which have a specific focus each time and usually feature guest speakers who are experts in real estate, downsizing, or life at Linden Ponds. For example, at one breakfast, one of my preferred real estate agents presented current statistics on house sales and pricing along with comparative market analyses and tips on getting homes ready to list. 

We also have monthly open houses, which are a convenient way for folks to come by for a quick visit. Visitors are welcome during the summer months to attend our complimentary outdoor summer concert series. And throughout the year, we invite prospects and priority list members to join select Linden Ponds activities and events like the Garden Promenade and “Barbeque, Bourbon and Beer,” an event for single men.

Tribune: How do you want visitors to feel when they leave?

O’Keefe: I want visitors to see how special Linden Ponds is. They always comment on the friendliness of people around the entire community, its overall beauty both inside and outside, and our active residents. 

Ford: Linden Ponds is a special, special place that truly sells itself.  

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