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Man of many talents

Eddie Hernandez keeps Devonshire looking its best

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October 14th, 2014
headshot of director of engineering at Devonshire
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As director of engineering at at PGA National, Eddy Hernandez manages the general services division of Erickson Living’s retirement community in Palm Beach Gardens, Fla. That means he’s constantly changing gears.

Maintenance, grounds, apartment renovations, and capital improvements all come under his watchful eye. He also assists with general services needs related to Chatsworth, Devonshire’s continuing care neighborhood. 

Because his responsibilities so often vary, Hernandez’s emails go directly to his cell phone, enabling him to arrive where he’s needed in a timely manner. 

Driven to succeed

No matter what comes up, he aims to handle it that day. “Communication is extremely important,” he says. “When information comes to me, I send it down the line so everyone in the appropriate department is aware of what’s going on.”

Beyond sharing information, Hernandez empowers his staff to make decisions when he’s not available. “My staff has responsibility and authority,” he says. “That gives them a sense of ownership and makes them more successful.”

Since coming on board this May, Hernandez has been overseeing a steady stream of apartment customizations and enhancements requested by soon-to-be Devonshire residents. A stickler for details, “We’re ensuring that each step is properly followed in sequence,” he says.

“We’ve seen such an increase in sales since the announcement of Erickson Living’s ownership,” he adds. “People moving in are extremely pleased with the new standard apartment finishes we’re offering. And they enjoy adding upgrades to their new homes as well.”

‘Breath of fresh air’

“Erickson Living is a breath of fresh air,” he says. “I’m working with knowledgeable, supportive players at a well-established company that’s set the standards for carefree retirement living.” 

Hernandez’s background includes more than 30 years in the health care and continuing care industries. 

At his previous positions, he was on-site through more than 20 Florida hurricanes, so he’s equally experienced in hurricane preparedness. 

“Although Devonshire is not an evacuation zone, it’s good to know that our windows are hurricane-rated and we’re built solidly with steel beam and concrete slab,” says Hernandez. “And we’ve got power backup to serve the clubhouse.”

 

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