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Passing the torch

Christy Andrus joins the Riderwood team as Sally Sager retires

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September 25th, 2015
Sally Sager and Christy Andrus
Sally Sager and Christy Andrus

There is a sort of  “changing of the guard” under way at Riderwood. Long-time Sales Counselor Sally Sager, who has helped thousands of retirees with their move to Rid..., has decided to retire herself. 

Sager has worked at Riderwood for 15 years. During that time, she has developed many close relationships with her colleagues and the people who call Riderwood home.

Fond memories

“It was a very, very hard decision because I didn’t want to leave Riderwood or Erickson,” she says. “When I heard that I would have my first grandchild to be born in the fall of 2014, I decided that, finally, I now had a really great reason to ‘retire’ from Riderwood, despite the fact that I honestly did not want to leave. The birth of my grandson Ben tipped the scale for me because, prior to his birth, I waffled back and forth as to whether or not I would retire.”

Sager says she has many fond memories, of both residents and staff, from her years at Riderwood. Her favorite part of her job as a sales counselor has been seeing people transform from their first appointment with her to deciding to move and working with her to choose an apartment home at Riderwood.

“The best part of my job is seeing our new residents become involved in community life as they make new friends, try new things, and appear happy and reassured that they made the right decision,” Sager says. “I have tremendous admiration for our residents, and I feel truly blessed to be able to call so many of them my friends.”

In addition to spending time with her grandson, Sager says she looks forward to getting to the gym more often, completing projects around her house, volunteering, and traveling. She plans to officially retire sometime this fall and will leave prospective Riderwood residents in very good hands.

Passing the torch

Christy Andrus has joined the Riderwood sales team in anticipation of Sager’s departure. Andrus will work alongside Sales Counselor Debbie Brumbach and Personal Moving Consultants Kimberly Schoeberlein and Diane Thometz. 

Andrus is no stranger to Riderwood or its sister communities. She worked at Charlestown in Catonsville, Md., as a resident services coordinator. In 2002, she transferred to Riderwood, where she served as a health care counselor and helped open the continuing care neighborhood, Arbor Ridge. 

Andrus then worked for the corporate office as a regional health care counselor, working with communities’ assisted living and skilled nursing neighborhoods. 

Most recently, she was a sales counselor at Oak Crest in Parkville, Md., and left the company in 2006 after the birth of her twin daughters. Andrus was working in the corporate office of a different continuing care retirement community when a job in Riderwood’s marketing office became available.

“I really missed meeting with residents and families,” she says. “The position at Riderwood came up at the perfect time. It was meant to be.”

Helping retirees consider their living options

In July, Andrus started working alongside Sager as a sales counselor at Riderwood. Sales counselors meet with prospective residents and their families to educate them about Riderwood and how the community can meet both their needs and wants for their retirement. 

When Andrus meets with people who are considering moving to Riderwood, she says they can expect that she “want[s] to get to know them as a person, to find out what is important to them as they move through this process.”

Andrus says she is uniquely positioned to work as a sales counselor at Riderwood because she literally grew up working in retirement communities. She has deep knowledge about continuing care retirement communities in general, and, specifically, Riderwood.

“I consider it a privilege to work with people in this phase of their lives at a time when they are making a big decision,” she says. “I work to build a personal relationship with each person. I truly believe Riderwood is the best choice in a continuing care retirement community.”

A genuine and invested team

As wonderful a place as Riderwood is to live, Andrus says it is an equally great place to work. She says there is a true team dynamic in the sales office, and everyone she works with is genuine and truly invested in what is best for the people they meet.

“Erickson has a culture like no other. Residents and associates are so wonderful,” Andrus says. “Everyone says hello in the hallways. The leadership is experienced and creates a positive and vibrant work and living environment.”

When she’s not working at Riderwood, Andrus is at home in Ellicott City, Md., with her husband Brad, nine-year-old daughters Madison and Macy, and the family dog, a Weimaraner named Murphy.

“My free time is spent enjoying my family and watching my girls grow into young ladies,” she says. “I love trips to the Outer Banks to relax, and I also like to read.” 

Sager says she knows Andrus very well, as their paths have crossed during their respective careers. Sager says Andrus is tremendously accomplished and knowledgeable, and is very caring by nature, which makes her a perfect fit for the role of sales counselor.

“I’ve known many sales counselors in our various communities, and each one of us has our own style,” Sager says. “That being said, my advice to Christy is to be yourself and have fun. I have no doubt she will be successful.”

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