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Up for a new challenge

Erickson Living veteran takes on new role

Created date

February 8th, 2016
Personal Moving Consultant Kristine Kluge
Personal Moving Consultant Kristine Kluge

Kristine Kluge has worked for Erickson Living for 22 years. Recently, she took on a new role.

With a bachelor’s degree in psychology from Michigan State University and a master’s in social work from Boston University, Kluge began her Erickson Living career as a social work manager. She moved into the sales and marketing department, working over the years as a sales counselor, senior sales associate, and community outreach coordinator at several Erickson Living communities. 

Most recently, Kluge transitioned into the role of personal moving consultant at Fox Run, where she has worked for the last eight years. 

Part of a positive process

“I was up for a new challenge professionally and have seen how personal moving consultants have helped so many people make smooth and worry-free transitions to their new life at Fox Run. I wanted to be a part of that process,” Kluge says of her new role. 

The job of a personal moving consultant is to offer support, resources, and referrals to prospective Fox Run residents as they prepare for their moves to the community. As a personal moving consultant, Kluge also helps new residents take advantage of Erickson Realty and Moving Services, a program through which new community members can access a suite of services, from real estate agent referrals and moving company recommendations to help with floor planning and interior decorating.

“The personal moving consultant assists customers through a ‘concierge approach,’ which will provide a customized array of highly professional resources to reduce the anxiety associated with moving,” Kluge explains. “Through an initial home consultation with future residents, I will create a plan to help them through the various steps it takes to make a move to Fox Run.”

If you’re contemplating moving to Fox Run for your retirement, Kluge is very likely one of the people you will work closely with during the process. When she visits prospective residents’ houses for the first time, Kluge helps them create a timeline for their move and spends time explaining the Erickson Realty and Moving Services program.

“We will customize a plan based on each person’s specific needs, which may include referrals to real estate agents and downsizing resources, or even doing a floor plan of how their furniture will fit in an apartment home at Fox Run,” Kluge says. “We have an extensive list of preferred vendors—real estate agents, downsizing companies, and movers that are tried and true, to name just a few.”

A few months into her new role as personal moving consultant, Kluge says she enjoys meeting future residents and learning about how they currently live in their houses. She enjoys finding ways to help them retain the best aspects of their houses at their new homes at Fox Run. 

Kluge lives in Royal Oak, Mich., with her husband Larry. In her spare time, she enjoys music, beadwork, and travel, particularly to places with beaches and warm weather.