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Highland Springs named top workplace for 2016

Unique culture defines North Dallas community

Created date

March 21st, 2016

Highland Springs, the Erickson Living community in North Dallas, was named one of the best companies to work for in Texas for 2016.

The annual awards project is a joint initiative of Texas Monthly, the Texas Association of Business, the Texas Society for Human Resources Management, and Best Companies Group.

The survey competition was created in 2006 to identify Texas employers who benefit the state’s economy, workforce, and business environment.

“This recognition of Highland Springs confirms what I see every day,” says Executive Director Matt Neville. “We have a highly engaged workforce dedicated to serving our residents and their families. At Highland Springs, we have a mission-centered culture that fosters inclusion and celebrates life.”

A two-part survey determined the top companies to work for across the state. The first part evaluated each nominated company’s workplace policies, systems, philosophies, practices, and demographics. The second part was an employee survey to determine workplace experience.

Highland Springs was among the 100 best companies named to the final list. Winners will be published in Texas Monthly and recognized at an awards banquet in Austin on March 29.

One community, one team, one culture

Tina Ricciardi, human resources director at Highland Springs, says the community’s unique culture sets it apart from other workplaces.

“Our employees have collaboratively built a community based on passion for service, pride in how we execute our work, and the utmost professionalism,” says Ricciardi. “We are one community, one team, one culture.”

Ricciardi began her career with Erickson Living in New Jersey.

“I started working at Seabrook, the Erickson Living community in Tinton Falls, in 2004,” says Ricciardi. “I transferred to Dallas in 2006 to help open Highland Springs. There’s a desire across all our communities to live out our core values, and I’ve seen that at Seabrook and Highland Springs.”

Positive place to work

Lana VanGiesen joined Highland Springs two years ago as director of resident life. She interacts with residents and staff on a daily basis and says those relationships make Highland Springs such an uplifting place to work.

“I’ve never experienced so many hugs in the workplace,” says VanGiesen. “It’s fun to come to work and be surrounded by happy, positive people, both residents and staff.”

For VanGiesen, several factors indicate that Highland Springs engages its residents and staff.

“Our resident satisfaction scores are great, and our employee engagement scores are very high,” says VanGiesen. “It’s nice to be proud of where we work.”

Growing community

Highland Springs opened in September 2006. Currently, the community is home to 800 residents and employs 400 full- and part-time staff.

In 2012, the community opened its continuing care neighborhood, offering assisted living, post-acute rehabilitation, long-term care, and memory care. Continuing care at Highland Springs received a five-star rating from the Centers for Medicare & Medicaid Services.

Highland Springs recently broke ground on its second independent living neighborhood to meet the increasing demand for the amenities and lifestyle offered at the North Dallas community.

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