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Eagle’s Trace named top workplace for 2016

Unique culture defines West Houston community

Created date

August 9th, 2016
Eagle’s Trace was named one of the best companies to work for in Texas for 2016.

Eagle’s Trace was named one of the best companies to work for in Texas for 2016.

Eagle’s Trace, the Erickson Living community in West Houston, was named one of the best companies to work for in Texas for 2016.

The annual awards project is a joint initiative of Texas Monthly, the Texas Association of Business, the Texas Society for Human Resources Management, and the Best Companies Group.

The survey competition was created in 2006 to identify Texas employers who benefit the state’s economy, workforce, and business environment.

“This recognition of Eagle’s Trace confirms what I see every day,” says Executive Director Steve Aigner. “We have a highly engaged workforce dedicated to serving our residents and their families. At Eagle’s Trace, we have a mission-centered culture that fosters inclusion and celebrates life.”

A two-part survey determined the top companies to work for across the state. The first part evaluated each nominated company’s workplace policies, systems, philosophies, practices, and demographics. The second part was an employee survey to determine workplace experience.

Eagle’s Trace was among the 100 best companies named to the final list in the large employers category (500-plus employees). A sister community, Highland Springs, the Erickson Living community in North Dallas, was also named a top Texas workplace.

Winners were published in Texas Monthly and recognized at an awards banquet in Austin in late April.

One community, one team, one culture

Vickie Antoine, human resources director at Eagle’s Trace, says the community’s unique culture sets it apart from other workplaces.

“We are honored to be in a position to enrich the lives of our residents,” says Antoine. “I’ve heard from employees that working here helps them live better lives, too. Whether it’s providing tuition reimbursement for a certified nursing assistant striving to become a registered nurse or mentoring a young dining server, we are committed to a one-team culture.”

This year’s recognition marks the fifth time Eagle’s Trace has appeared on the list. The West Houston community was also named a top Texas workplace in 2011, 2012, 2013, and 2014.

“Our employees have collaboratively built a community based on passion for service, pride in how we execute our work, and the utmost professionalism,” says Antoine, who began her career at Eagle’s Trace in 2007.

Positive place to work

Lisa Hadley joined Eagle’s Trace three years ago as a general services coordinator.

“In that position, I felt like I was experiencing the heartbeat of customer service at the community,” says Hadley. “If a resident needed a lightbulb replaced in their apartment, I made sure it happened.”

In June 2014, she moved over to resident life, accepting the position of community resources coordinator. In her new role, Hadley oversees more than 100 resident-run clubs and activities and maintains the monthly calendar.

“I’ve been privileged to work closely with our residents in both capacities, and I can honestly say that I look forward to coming to work every morning,” she says. “When you have the opportunity to work among people who feel like family, the whole atmosphere feels friendly and positive.”

Growing community

Eagle’s Trace opened in 2005. Currently, the community is home to nearly 700 people.

In 2013, the community opened its continuing care neighborhood, offering 112 private residences across all levels of care—assisted living, post-acute rehabilitation, long-term care, and memory care.

Eagle’s Trace recently broke ground on its second independent living neighborhood to meet the increasing demand for the amenities and lifestyle offered at the West Houston community.

The new residence building, Amarillo Terrace, is scheduled to open in fall 2016. Featuring 108 new apartment homes in 17 unique floor plans, the new construction will also house a creative arts studio, theater room, and a full-service restaurant, Stetson’s, with a charming piazza for outdoor dining.