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Linden Ponds has a bright future ahead

Philip Jean brings 20 years experience, ‘person-centered’ philosophy to Hingham community

Created date

October 14th, 2016
Linden Ponds’ new associate executive director Philip Jean has more than two decades  of experience in the health care industry.

Linden Ponds’ new associate executive director Philip Jean has more than two decades of experience in the health care industry.

Philip Jean joined the Linden Ponds team as associate executive director earlier this year. With a master’s degree in business administration from Husson College and an undergraduate degree from the University of Maine, Jean brings more than 20 years of experience in the health care industry.

“Most folks comment that I look so young and find it hard to believe I’ve been in health care since 1995,” Jean says.

Jean’s youthful appearance belies his lengthy and impressive resume. 

Healthy experience

Before coming to Linden Ponds, Jean served as senior vice president of strategic partnerships at Harmony Healthcare International, a firm that specializes in talent management, education and training, compliance reimbursement, and post-acute care operations. 

Before that, he was vice president of elder care services for St. Mary’s Health System in Maine. 

Jean is a licensed/certified nursing home administrator and fellow of the American College of Health Care Administrators (ACHCA). He currently serves on the Advancing Excellence Board as well as the ACHCA board of directors. 

He is an exam item writer and subject matter expert for both the National Association of Long-Term Care Administrator Boards and ACHCA and also serves on a number of national committees. 

Jean recently served as a silver award senior examiner for the American Health Care Association 2015 National Quality Awards program.

Future of health care

After working for many years in facility-, corporate-, and hospital-based operations, Jean says he became interested in working for a large continuing care retirement community (CCRC) that had a defined growth plan and a focus on the continuum of care and strong outcomes. Erickson Living and Linden Ponds fit that bill.

“In my job search, Erickson’s mission, vision, and culture clearly aligned with my value set and focus on person-centered care,” Jean says. “There’s no doubt that CCRCs are an evolving model that will define the future of health care delivery.”

As associate executive director, Jean’s key focus has been overseeing Rose Court, Linden Ponds’ continuing care neighborhood. He also has risk and compliance responsibilities and may eventually oversee additional departments.  

“I look forward to being a part of the community’s exciting development and growth plans in both independent living and continuing care over the next few years,” he says. “I’m reminded daily of why my decision to join the Erickson Living/Linden Ponds team was the right one. I really appreciate the teamwork, culture, and connection to residents and staff. It’s professionally rewarding in many ways.” 

Winning combination

Jean describes his leadership philosophy as “person centered.” He believes a happy and engaged workforce and a focus on excellence is a winning combination. Jean says he is passionate about what he sees as his and his team’s mission: to improve residents’ quality of life. 

“The team at Linden Ponds is committed to providing residents with an unparalleled experience and service, unlike any other I’ve encountered in my career,” he says. “They live the Erickson mission and have a genuine interest in making a difference.” 

Linden Ponds is a unique place to work because it’s not just a place of business; it’s also home for the 1,200 retirees who live there. Jean says building relationships with residents has been one of his top priorities and one of the most enjoyable parts of his job. 

“I’ve had the chance to do a few interviews on LPTV [Linden Ponds’ in-house TV station], write contributing articles to newsletters, meet residents to learn more about their interests and experiences, and gain insight about opportunities to enhance our community,” Jean says. “Since I lived at the community during my first few months at Linden Ponds, it also allowed me the opportunity to meet and greet residents and staff around the clock.”

Jean now lives in Cohasset, Mass. He recently got married and adopted a daughter. Indeed, the last year has been an exciting journey for him and his family.

“Now that we’ve moved, we look forward to spending time with family and friends, but we also enjoy travel, skiing, sports, and theater,” he says.