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Port in a storm

Devonshire community members thank staff for their exceptional service during Hurricane Matthew

Created date

December 13th, 2016
(From left) Devonshire’s Jackie Hannon, Polly Sherk, John Hannon, and Jean Bell stand in front of the large card thanking staff for their service during Hurricane Matthew.

(From left) Devonshire’s Jackie Hannon, Polly Sherk, John Hannon, and Jean Bell stand in front of the large card thanking staff for their service during Hurricane Matthew. Community members wrote personal messages of gratitude.

As Florida’s east coast braced for Hurricane Matthew this October, community members at Devonshire, Erickson Living’s community in Palm Beach Gardens, knew they were in good hands.

Located in a non-evacuation zone, Devonshire boasts top-grade, steel beam construction and hurricane-rated windows. 

It also practices extensive hurricane-preparedness procedures, says John Hannon, chair of two Resident Council committees—engineering, and safety and security. 

“But the hero of this story before, during, and after the storm was the staff,” he says. “[Because of them] this was not just a comfortable place, but a happy place. They made us feel cared for and loved.”

Dozens of staffers slept overnight on air mattresses in the clubhouse to help wherever needed. 

Maintenance staff kept things functioning throughout. Culinary staff prepared meals, and residents could easily get to the clubhouse restaurants through climate-controlled walkways. 

After the storm, community members gave Devonshire’s staff a poster-size thank-you card filled with personal sentiments.

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