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Here to help

Personalized moving assistance takes the edge off selling and moving

Created date

May 5th, 2017
Personal Moving Consultant Jennifer Kohan (left) and Shirley George arrange to-scale furniture on the magnetic floor plan of Shirley’s home at Lantern Hill.

Personal Moving Consultant Jennifer Kohan (left) and Shirley George arrange to-scale furniture on the magnetic floor plan of Shirley’s home at Lantern Hill.

Whether you’re moving to Lantern Hill in one month or one year, Personal Moving Consultant Jennifer Kohan provides personalized assistance to help make the load—and the experience—a lot lighter. 

She can help you select a real estate agent, home inspector, moving company, and senior move manager. And while most people moving to Lantern Hill have to downsize quite a bit, she provides a helping hand with that too. Here, she explains what she offers and why it’s such a useful resource. 

Q: What does a personal moving consultant like yourself do? 

A: A personal moving consultant is a professional experienced in real estate, downsizing, and staging, and well versed in the area’s real estate and moving vendors. I work one-on-one with people who have reserved a home at Lantern Hill to take the weight of moving off their shoulders. 

Q: I’ve heard you mention the term “home visit” before. What happens at a home visit?   

A: I visit prospective Lantern Hill residents in their current houses. We make a plan for the small home improvements that will greatly increase the value of their current home and create a timeline for their move, including how and when to get the house ready, a to-do list, and home listing and moving plans. 

I can conduct a home visit at any time once you join the priority list. 

Q: How successful has the program been at Lantern Hill? 

A: I’m glad you asked, because we have found it’s been quite successful right out of the gates. I have some statistics I can share with you. 

Out of 160 apartments reserved, 148 households utilized or plan to use the services of a real estate agent to sell their house. The remaining families either have their home in a trust to their children, weren’t planning to sell, or didn’t have a property to sell.

Of the 148 families using a real estate agent, 40% used or are using a Lantern Hill-preferred agent, one that I vetted and recommend—59 households to be exact. I’m proud of this number because we are a new community with no history or success rates to share with prospective residents. However, now that we’ve been open a year, we do have exciting statistics to share. 

The average number of days on the market until a house goes under contract is 38 days. Because an offer is made about a week to ten days before the house officially goes under contract, this number means that our average amount of days between when a house is listed and an offer is made is just under 30 days. 

Perhaps most impressive is the average percentage of the list price that sellers are actually getting as the sale price. At 98.5%, this is outstanding. The majority of our sellers are getting close to if not above their list price. In fact, 42% of homes sold using one of our preferred real estate agents sold for over list price. 

Q: When during the moving process should people start working with you?

A: Though our next two residence buildings don’t open until early 2018, it’s never too soon to start the process of downsizing and selling your house, especially if you want to move sooner. Apartment homes in our existing buildings do become available, so the sooner you start the process, the more prepared you’ll be to move when your preferred home becomes available. 

Nine times out of ten, people just don’t know where to begin. That’s why my services are free—we want the moving process to be as easy and painless as possible so you can start enjoying the Lantern Hill lifestyle as quickly as possible.

It’s important to not wait until your new home is ready to begin preparing your current house for the market. Start now. We can spend valuable time preparing your house so it’s in tip-top shape to hit the market.

Q: Moving is not fun at any age. This sounds like such an innovative program, especially for older adults. What’s the background? How did it get started? 

A: It actually started at an Erickson Living community in Detroit, Mich., called Fox Run, back in 2005. As you’ll remember, at that time the housing market was booming. But many homes at Fox Run that had been reserved still sat vacant. 

Sharon Baksa, who was working as a moving coordinator at Fox Run, decided to uncover the holdup. She visited people in their houses who had reserved an apartment but hadn’t moved yet. She listened to them. They told her they stressed about downsizing, staging their house, and finding a real estate agent. Some had no family support or low vision. They each had an issue that prevented them from getting their house show-ready so that it would sell, or it was simply too overwhelming for them no matter how badly they wanted to move to Fox Run and live a worry-free retirement. 

She began working with each of those people to help them overcome that issue. They eventually made it a formalized program at Fox Run, and it did so well that now every Erickson Living community across the country, including Lantern Hill, offers complimentary coordination of all realty and moving needs, including downsizing, home staging, packing, and selection of a real estate professional.



Lantern Hill’s selling success at a glance 

Average list price: $555,920

Average sold price: $541,098

Average days on market to under contract: 38 days 

Average list-price-to-sale-price percentage: 98.5%