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Q&A with Windsor Run Director of Sales Tom Senger

Created date

October 12th, 2017
This aerial view of Windsor Run clearly shows the construction progress on the Woodlands Common Clubhouse plus Dogwood Place and Sycamore Square residence buildings.

This aerial view of Windsor Run clearly shows the construction progress on the Woodlands Common Clubhouse plus Dogwood Place and Sycamore Square residence buildings.


With only a few months left until Windsor Run opens its doors to the first residents, the sales center is buzzing with people eager to learn how they can secure a future at Erickson Living’s first community in North Carolina. 

“In the midst of all the excitement, our sales team is dedicated to working with each individual to address their unique needs, answer their important questions, and ensure that Windsor Run is the right place for their future,” says Director of Sales Tom Senger.  

To aid those going through the decision-making process, Senger addresses the most frequently asked questions he’s received over the past few months.

“I’m a firm believer in the fact that if one person is asking, many others are thinking the same thing,” he says.

Q: Is the construction at Windsor Run on schedule and will the first community members move in, as expected, next summer?   

A: The summer months continued to bring significant progress in the construction of Windsor Run. The Whiting-Turner Contracting Company, the general contractor on the project, reports that construction is moving forward as expected. As a result, we look forward to the timely spring 2018 completion of the first phase of our community and the arrival of our first residents shortly thereafter. 

This first phase includes the construction of the 50,000-square-foot Woodland Commons Clubhouse and the 216 maintenance-free apartment homes in our first two residence buildings, Dogwood Place and Sycamore Square.

Q: I understand that Windsor Run offers future community members financial incentives to sell their home? Could you please provide the details?

A: One of the biggest benefits of joining the priority list is access to Windsor Run Personal Moving Consultant June Parish. She meets with priority list members, in their home, to provide information on the wide variety of resources available through Erickson Realty and Moving Services, including real estate agents, downsizing experts, cleanout services, packers, and movers. Everyone June refers has been handpicked because of the quality of services they provide. 

Additionally, Windsor Run will offer a moving services credit of up to $2,000 to any future community member who enlists the help of one of our preferred real estate agents to sell their house. These independent real estate professionals have the expertise to help you get the best possible price, in the shortest time, so you can begin enjoying life at Windsor Run as soon as possible.

Q: For current priority list members and those who have already reserved one of Windsor Run’s first homes, what opportunities are available to learn more about the community and meet other members who will one day be their neighbors?

A: That’s a great question—and another top reason for joining the priority list and reserving a future home. This fall our priority list members will enjoy exclusive access to a resident panel made up of current Erickson Living community members living at Ashby Ponds in Ashburn, Va. 

This is a tremendous opportunity to not just “take our word for it.” Every member of the panel is a current community member at Windsor Run’s closest sister community and understands, first-hand, what it is like to move to a developing Erickson Living community. They will answer questions on everything from day-to-day living, community events, and activities to downsizing and the moving process. 

We also have a number of special priority list and reservist events throughout the fall and winter months. These events provide an opportunity to learn more about our community while spending time with the people who will one day be your neighbors.

Last month our priority list members enjoyed a presentation on continuing care by Gregg Colon, Erickson Living’s senior vice president of health services, while our reservists attended a special meet and greet with Windsor Run Executive Director George Comfort. This month our priority list members will enjoy the same opportunity to meet with George and ask their important questions.

In November, reservists will take part in a moving vendor fair to help them prepare for next year’s move. Finally, both reservists and priority list members will enjoy our highly anticipated holiday open house as we toast in the exciting New Year. 

Q: I am very interested in a future at Windsor Run but am not ready to move at this time. Is it too early to join the priority list?

A: Definitely not. Due to the demand for the Windsor Run lifestyle, joining the priority list is the only guaranteed way to ensure a future at the community. Membership also includes access to the special events listed above. In addition, priority list members receive first notice on new construction and this benefit cannot be overstated. Our first residence building, Dogwood Place, sold out almost exclusively to priority list members shortly after Windsor Run began accepting reservations earlier this year. 

Joining the priority list is easy and provides the peace of mind that comes with planning for the future. Members pay a fully refundable $1,000 deposit and a $150-per-person nonrefundable application fee. 

Once this deposit is made, the date is noted as the member’s priority list date. Members are then encouraged to select a preferred floor plan that, once available, will be offered to them, with right of first refusal, based on their joining date.

There is no penalty should the preferred apartment home become available before a prospective resident is ready to move. It is simply offered to the next member on the list and the priority list status remains the same.

Q: Since Windsor Run is not yet open, how can I see what the clubhouse and apartment floor plans will look like?

A: Our website WindsorRun has an interactive, 360-degree virtual tour of both the Woodland Commons Clubhouse and many of the most popular floor plan designs. 

Guests embarking on these virtual tours will enjoy views of the apartment designs, the on-site medical center, the state-of-the-art fitness center, all-season junior Olympic-size pool, three dining venues, a movie theater, marketplace, salon and spa, art studio, and classrooms. 

And the best part is that our virtual tour boasts a user-friendly design. With a simple click of the mouse, viewers can see the ceilings, hallways, walls, various rooms, leaving no part of the rooms unviewed.

Each day our sales team meets with prospective residents who have spent time virtually viewing our various floor plans. They almost always point to something specific they saw online that helped in their decision-making. It’s a great first step. Online visitors are encouraged to follow up their virtual tour with an in-person visit where they can immediately begin discussing the options they prefer and the designs they favor.