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Eagle’s Trace rolls out digital app

New platform connects residents to community life

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March 21st, 2018
Icons from the MyErickson app

Eagle’s Trace launched the MyErickson app in January 2018 to help community members stay connected and informed.

 

People who live at Eagle’s Trace now have one more way to stay connected.

The Erickson Living community in West Houston launched a new app, MyErickson, in January 2018.

Available for download on Google Play and iTunes, residents can access the free app on tablets, laptops, or personal computers.

“Residents can view the MyErickson app on any device with a seven-inch screen or larger,” says Marisa Delorenzo, operations project manager with Erickson Living. “We’re hoping to roll out a mobile version for residents to access the app on their smart phones by the end of the year.”

The MyErickson app has been in development for three years and was piloted at two Erickson Living communities, Charlestown and Riderwood.

“We had 25 residents at each community who agreed to test  the app and give us their feedback,” says Delorenzo. “Our goal is to offer a consolidated communications platform with a user-friendly, intuitive design.”

Touch of a button

MyErickson allows community members to access dining menus, activity calendars, group fitness schedules, and resident and staff directories, all at the touch of a button.

“It connects everybody,” says Lisa Hadley, community resources coordinator at Eagle’s Trace. “Now residents have a wealth of information about the community in one, easy-to-use app they can access from their personal devices.”

The MyErickson app rolled out at five Erickson Living communities in January, including Wind Crest in Colorado, Seabrook in New Jersey, Oak Crest in Maryland, Linden Ponds in Massachusetts, and Eagle’s Trace in Texas.

“The rollout at Eagle’s Trace has been a model we’re hoping to use as we continue to roll out the app at the rest of our communities throughout 2018,” says Delorenzo.

Once an Eagle’s Trace resident signs up for a MyErickson account, a staff member helps them activate their account and download the app.

Resident volunteers serve as trainers, helping fellow neighbors navigate the app for the first time.

‘Just check the app’

Jack Courtney moved to Eagle’s Trace in December 2016 and volunteered to be a resident trainer for the MyErickson app.

“I remember using the firstgeneration IBM computer,” says Jack, who worked for ConocoPhillips. “Technology has come a long way.”

Jack uses the MyErickson app to check the number of meals remaining in his account each month and for keeping track of the daily happenings around the community.

“We have a dedicated television channel at Eagle’s Trace that scrolls through a series of slides listing the activities taking place on campus,” says Jack. “I used
to record that channel and then play it back to find out what was going on. Now I just check the app.”

Jean Wilcott, another resident trainer, moved to Eagle’s Trace with her husband Wayne in November 2016. A retired teacher and librarian, Jean says she appreciates the app’s easy-to-use format.

“It’s simple to navigate and a quick way to find the information you need,” says Jean.

Her husband Wayne offers his perspective.

“If I can use it, anybody can use it,” he says. 

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