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Attention to detail

Outstanding service ensures a successful move for Virginia couple

Created date

May 10th, 2018
The potential headaches of moving, like downsizing, packing, and selling your house, melt away with expert help from Erickson Realty and Moving Services.

The potential headaches of moving, like downsizing, packing, and selling your house, melt away with expert help from Erickson Realty and Moving Services.

After more than 30 years in their single-family home in Burke, Va., Keith and Beverlee McCartney chose to move to Ashby Ponds, an Erickson Living community in Ashburn, Va.

“We have friends who were already living at Ashby Ponds, and once we made the decision to move, they strongly suggested that we reach out to Elizabeth McCumiskey for help making our move,” says Keith.

As Ashby Ponds’ personal moving consultant, McCumiskey visited the couple in their house armed with resources proven to make the moving process as stress-free as possible.

“During her visit, we discussed the amount of furniture we had, what items would fit into our new Ashby Ponds apartment home, the [deluxe two-bedroom, two-bath with sunroom] Wellington,” says Beverlee. “With that information, Elizabeth provided a proposed layout of the furniture we wanted to keep and how it would best be arranged in our new home.”

This attention to detail left a lasting impression.

“Not only is Elizabeth very professional, she is also very pleasant to work with, listening attentively to what you say to her,” says Keith. “For example, we have a chair that was the first piece of furniture we purchased together as a couple. We let her know that this was a keeper. When the floor plan layout was completed, the chair was clearly marked in a prominent place in our new living room.”

Next step

With plans for their new home complete, the McCartney’s turned to McCumiskey for help packing and moving their belongings.

“The moving company was outstanding,” says Keith. “They packed us, put our items in storage for two months, and then delivered everything to our apartment placing items according to the layout we made with Elizabeth. We did not have any damage or broken items. They did a tremendous job.”

Since moving to Ashby Ponds almost a year ago, the McCartneys couldn’t be happier with their decision.

“We made a great choice in selecting Ashby Ponds,” says Beverlee. “We have wonderful neighbors and made many new friends. We are grateful to Elizabeth for all the help she provided to us during our move. She is an outstanding member of the Ashby Ponds team and represents the Erickson Living community in a very professional manner.”

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