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Let’s get personal

A personal tour is the best way to experience Cedar Crest and complete your retirement research

Created date

September 17th, 2018
Sales Counselors Kate Tanis (pictured here) can help you plan a personal tour of Cedar Crest that is exactly that—personal.

Sales Counselors Kate Tanis (pictured here) can help you plan a personal tour of Cedar Crest that is exactly that—personal. 

After hearing rave reviews of Erickson Living communities from a friend, Walter and Anja Bogaerts scheduled personal tours of several on the East Coast to discover the lifestyle for themselves. 

“A personal tour is simply the best way to experience our vibrant, worry-free lifestyle and get the questions answered that matter most to you,” says Ruth Phillips, sales counselor at Cedar Crest, the Erickson Living community where the Bogaerts eventually moved nearly three years ago. “It’s a no-pressure visit that gives you an opportunity to talk about the topics that interest you.”

She and fellow Sales Counselor Kate Tanis know Cedar Crest like the backs of their hands. From every amenity to every apartment home to every resident they’ve helped move in over the years, they are a wealth of information. They guide people in researching and planning their retirement lifestyle, and they design personal tours of Cedar Crest to aid in that process.

During their tours, Walter and Anja learned that they liked the lifestyle, the activities, the socialization, and the financial concept of Erickson Living communities. They chose Cedar Crest for its location—close to New York City as well as to their daughter.

“The lifestyle is pretty easy,” Walter says of Cedar Crest. “We like the fact that you don’t have maintenance anymore. Everything is pretty much contained; you can pretty much walk everywhere. We both walk a lot, probably six days a week, five to six miles indoors. It’s very safe. We have a couple of gyms. All that is pretty attractive.”

The Tribune sat down with Phillips and Tanis to learn more about a personal tour and its advantages.

Tribune: First things first, what can someone expect on a personal tour of Cedar Crest?

Phillips: I’ll take this one. A personal tour is exactly that: personal. We help you design it to focus on your interests, your questions, and the things that matter most to you.

First, we sit down and discuss your lifestyle and how you envision your retirement.

Next, we plan out a campus tour that would give you a taste of how you might use the community’s amenities day to day. We’ll view some apartments that might fit your lifestyle and budget. And we can even enjoy a meal in one of our restaurants. You’ll have a chance to talk with people who live at Cedar Crest and ask them questions.

We’ll also show and share some aspects of Cedar Crest you might not need now but that you may appreciate in the future. For example, you may live nearby and expect to keep your doctors. But at some point you might appreciate that we have an on-site medical center as well as a continuing care neighborhood.

Finally, we’ll talk about Cedar Crest’s financial structure.

Tribune: That leads me to another question. Could you explain the financial structure? I think our readers would like to know more.

Tanis: Cedar Crest’s financial structure has two parts. The first is a onetime entrance fee, which is 90% refundable to you or your heirs (details are in our Residence and Care Agreement). It secures your nest egg.

The second cost is a predictable monthly service package. One check each month covers most day-to-day expenses, including apartment home maintenance, property taxes, heating and air-conditioning, trash and recycling collection at your door, dining plans and options, basic cable TV, regularly scheduled transportation, 24-hour security and emergency response services, plus access to a wealth of campus amenities.

We discuss all this in detail after your campus tour.

Tribune: Sounds like a personal tour is very informational. What are the advantages of taking a tour in person over just talking with someone over the phone or receiving a brochure?

Phillips: The brochure is also chock-full of information and an excellent resource, but nothing compares to seeing our campus in person. You can’t beat the stunning views of Cedar Crest’s rocky mountain cliffs.

But truly, a lot of the value is in what happens spontaneously—running into an old friend you didn’t know had moved here, tasting our food, asking questions as they come to you along the tour, and stepping into what might be your new apartment to truly experience the space firsthand.

Tanis: We’d be remiss not to mention the people. That’s one of the biggest advantages to visiting our campus and—eventually—to living here. We hear it all the time: the best thing about Cedar Crest is the people. Everyone is so friendly. You always get a hello and a smile when you’re walking down the hallway.

And people look out for each other. Aside from our 24/7 security and first responders, you have peace of mind knowing that your neighbors truly care about you. We have neighbors taking care of each other’s pets when they’re traveling. We have neighbors welcoming newcomers with invitations to dinner.

It’s truly such a friendly place, and you can’t experience that over the phone or through a brochure.