Voices heard

Resident Advisory Council unites community members and staff

Created date

April 27th, 2020
Jeanette Coviak, seen here with short hair and a floral shirt, has lived at Fox Run for about 15 years and was recently elected to the Resident Advisory Council, which serves as a liaison between community members and staff.

Jeanette Coviak has lived at Fox Run for about 15 years and was recently elected to the Resident Advisory Council, which serves as a liaison between community members and staff.

Jeanette Coviak has lived at Fox Run since 2005. She’s always been an active member of the community, but she recently decided to get even more involved by running for the Resident Advisory Council (RAC), an important and influential committee that serves as a liaison between community members and staff. She says she decided to throw her hat in the ring because she has watched Fox Run grow and expand for many years—and continue to operate smoothly—and can offer valuable insights to newer residents.

“I’ve been here long enough to know that it works, so I thought I would get on RAC and ease people’s [concerns about expansion],” Jeanette says. “I think the more people [living here] the better, because you have more people to meet. We just have more opportunities to do things, and things are still working the way they are supposed to.”

Each member of RAC is assigned to work directly with one staff department. Jeanette serves as the liaison to dining services.

“We’re remodeling the clubhouse, so we’re going to be expanding and making a lot of changes in the dining spaces,” Jeanette says. “The new building has its own dining room, so there are more seats.”

Two-way street

One of the primary goals of RAC is to facilitate communication between residents and management. Jeanette says that involves doing a lot of listening.

“Another member and I are working hard on better communication on what RAC does and letting people know how they can get their voices heard,” Jeanette says. “We’re letting people know how to get ahold of us and trying to streamline and make it easier to get in touch with us.”

Fox Run’s management team takes resident feedback very seriously. Each year, community members have the opportunity to complete a satisfaction survey to let management know what is working well on campus and where they’d like to see changes. Jeanette says RAC plays a role in analyzing the results of the survey.

“Each committee meets, and they go over the results of the satisfaction survey and present their plans on how they will make things better,” she says. “Residents have a chance to give their suggestions and comments. Some people have very good suggestions.”

Many interests

In addition to her work on RAC, Jeanette also cofounded Fox Run’s genealogy club and is a member the resident-run mystery book club. She previously served on the general services committee, which gave her even more insight into Fox Run’s operations and how the community is engineered and runs so smoothly.

“I am also involved in the Center for Continuous Learning,” Jeanette says. “We meet once a month and offer lectures on science, history, and music.”

Having more free time for the kinds of enriching activities she is involved in at Fox Run is one of the primary reasons Jeanette moved to the community back in 2005. She and her now-late husband were living in a house on an acre of land in Howell, Mich. As they got older, chores like mowing the lawn and shoveling the driveway became too cumbersome, so they started paying people to do it instead. 

“We wrote down all of our expenses, and then we looked at what it would cost to live at Fox Run,” says Jeanette. “It was a definite savings to come to Fox Run, so we thought, ‘Why are we killing ourselves doing all of this stuff around the house?’”

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