Tom Carlson's Goal: Create Exemplary Dining Experiences at Wind Crest

 

HIGHLANDS RANCH, CO – A few years ago Tom Carlson developed a personal mission statement of “serving others so that they may live better lives.” This directly connects to the values of Erickson Living and its Wind Crest community, where today he is Director of Dining Services.

 

He oversees a multi-faceted operation with a goal of providing consistent exemplary culinary experiences for residents and staff. He trains and develops leaders so that they and the people they serve feel good about life, each and every day. 

 

“We want to create an extraordinary experience for each one of our team members, in turn, that translates to extraordinary experiences for our residents,” said Carlson, who has more than 25 years of restaurant experience and who most recently owned and operated five McDonald’s restaurants in downtown Denver.

 

Growth and variety is on the horizon for Dining at Wind Crest. The community is just a few weeks away from opening its  7th dining venue and it is already planning and looking forward to opening its  8th and 9th dining venues. 

 

“We are committed to a variety of menu options as well as differentiated service models,” said Carlson. “This provides our residents with the choice and unique experiences they desire and allows for freedom of choice in a freestyle living environment.  We are excited for the future of wind Crest and for the dining leadership our team will provide.” 

 

Wind Crest has Signature Dining, a new Erickson Living-wide program that features fresh, made-to-order menu offerings. Its newly-opened Mile High Café at Longs Ridge is a fast casual concept with pastas, soups, salads, flatbreads, hot and cold sandwiches, desserts, pastries, and breads. This café has digital menu boards, an exhibition style kitchen, and a prep area displayed in the que. It is themed with city of Denver artwork and décor.

 

Carlson, who resides in Parker, is firm in his belief that culinary experiences are the foundation of community in life. “ From birth almost everyone experiences life through the lens of their dining experience,” said Carlson, who also teaches marketing at the University of Denver. “We recognize that our residents days are filled with a wonderment of cultural and creative experiences in our community.  We are the capstone to our guests day.  We need to be the icing on the cake, so-to-speak, to a wonderful day spent in our community.”

Carlson, who holds an MBA from the University of Colorado at Boulder, is supported by his wife, Raquel, and his two children: Tommy, who is 3 years old, and Sofia, who is 8 years old. They have been instrumental to his success over the years and his ability to take on so many roles.

About Wind Crest: Wind Crest, one of 19 continuing care retirement communities managed by Erickson Living®, is situated on a scenic 84-acre campus in Highlands Ranch, Colorado. The community is located in Douglas County and is home to more than 1,300 residents. Additional information about Wind Crest can be found at WindCrestRetirement.com.