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The 90% Refundable Entrance Deposit

Secure Senior Living in Matthews

Our financial structure keeps your costs stable and your investment secure.

Here’s how the 90% Refundable Entrance Deposit works:

  • To secure your apartment home, you’ll pay a one-time 90% Refundable Entrance Deposit.

  • If you ever move, 90% of your deposit will be returned to you as per our refund process below.

  • If you decide to spend the rest of your life at our community, 90% of your entrance deposit will be returned to your heirs. Refer to our Residence and Care Agreement for more information.

Moving to Windsor Run is making a good investment. You know you’re getting 90% of your deposit back.
Albert Leath, Moving to Windsor Run in 2018

Our Simple Refund Process

After the following occurs, 90% of your entrance deposit will be returned to you or your heirs:

  1. The apartment home has been vacated and the keys have been returned to the Sales and Information Office.

  2. You have formally released the unit for refurbishing so it can be made available to a new resident.

  3. The final bill has been approved.

Once these steps are completed, you will be given a Refund Number. As apartment homes across the community are resettled to fund the refund account, entrance deposits are paid out in numerical order. This process allows us to more accurately predict when refunds will be disbursed.