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Frequently Asked Questions

Apartment Homes
Q:

Will I be responsible for reselling my apartment home?

A:

No. The community is responsible for obtaining a new contract on your home once you release it.

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Pricing
Q:

Will the cost of my entrance deposit ever increase?

A:

No. Your entrance deposit is a one-time payment that's 90% refundable should you ever decide to move. Once you've locked in your deposit, you will never be asked to put more money down. However, because retirement costs can increase, the sooner you lock in your one-time entrance deposit, the better.

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Pricing
Q:

Will the cost of my Monthly Service Package increase?

A:

The Monthly Service Package is typically adjusted annually to reflect the current costs of labor, energy, and food. Any increases or decreases are determined by the community's independent board.

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Pricing
Q:

Am I buying my apartment home at Windsor Run?

A:

No. Together, we enter into a contract that entitles you to housing and many other community benefits. This allows you to enjoy all the advantages of home ownership without the hassles.

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Lifestyle
Q:

Can I bring my car?

A:

Absolutely. We offer shady carports and open parking spaces.

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Lifestyle
Q:

Can I bring my pet?

A:

Yes. We welcome cats, dogs, and most birds.

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Lifestyle
Q:

Can my grandchildren spend the night?

A:

Of course. Family and guests are welcome to stay the night in your apartment home.

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Apartment Homes
Q:

Do I have to wait until you’re open to secure my home?

A:

Not at all. In fact, we recommend that you don’t wait. Only a limited number of apartment homes will be constructed, and they’re expected to sell quickly. To claim your spot, you can join the Windsor Run Priority List or schedule a visit to our Sales Center.

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Pricing
Q:

I certainly don’t plan to run out of money, but what happens if I do?

A:

We are committed to supporting residents who experience unexpected financial difficulty. Each Erickson Living community has a fund dedicated to assisting eligible residents. The mission of every Erickson Living community—to care for our residents no matter their financial position—is reflected in our three-decade-long track record. No one has ever been asked to leave due to a genuine inability to pay because of circumstances beyond their control. Please refer to the Residence and Care Agreement for details.

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Continuing Care
Q:

What happens if my health changes after I’ve moved to Windsor Run?

A:

As a continuing care retirement community or CCRC, an on-site continuing care neighborhood is part of our master development plan. We will offer on-site assisted living and memory care in the future.

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Safety and Security
Q:

What happens if there's an emergency?

A:

Members of our security team are trained in emergency response. At Erickson Living communities likeWindsor Run, response times average three minutes or less, as opposed to nine minutes for outside responders.

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Continuing Care
Q:

What health care services do you offer?

A:

Windsor Run is a continuing care retirement community. Residents will have access to a full complement of medical services and amenities for a healthy lifestyle.

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