Erickson Living Website Terms of Use and Privacy Policy

Terms of Use / Privacy Policy

Privacy Policy

Erickson Living Management, LLC, as agent for each Community (as defined below) ("Erickson Living," "Erickson," "we," "us," or "our"), provides this privacy notice to describe how we collect, use, and share the information of individuals who visit our website www.ericksonliving.com and, the MyErickson app and any other websites or apps that link to this Privacy Notice ("Site"). As used herein, "Community" means each Erickson managed-branded continuing care retirement community.

Information Collection

When using our Site, you may voluntarily provide information about yourself, including your name, address, email address, phone number, and any other information you choose to provide. We collect this information when you subscribe to our mailing list, request a good or service, contact us through the Site, or interact with us for any other purpose. If you apply for a job through the Site, we will collect any information you provide in your application, including, but not limited to, educational background, employment history, and references. We also gather anonymous demographic information, such as age, gender, preferences, interests, and favorites. If you choose to make a purchase with us, we (or our third-party processor) will collect your payment card or other purchasing information.

We collect information relating to your interactions with us and our Site, including your IP address, browser type, domain names, access times and referring website addresses and other information we collect through the use of cookies and similar technology.

From time to time, Erickson Living may send surveys requesting your interest in health care services or educational programs about health care services. If you choose to respond, this information may include disclosure of health information. This information is collected only on behalf of your local Erickson Living managed community and maintained by that community. Please visit our HIPAA page to see the notice of privacy practices concerning your protected health information for each community.

Information Use

We may use your information for any lawful purpose, including the following:

  • To respond to your inquiries;
  • To operate and improve our services, including to provide better services, products, and opportunities to our customers and visitors to our Site;
  • To fulfill your requests and finalize your transactions;
  • To operate, personalize, and improve the Site, including for analytics purposes;
  • To send surveys, promotions, and marketing materials that may be of interest to you;
  • To comply with the law and to maintain the security of our Site; or
  • With your consent, or as otherwise disclosed at the time information is collected.

Information Sharing

We may share the information we collect with other parties, including the following:

  • Affiliated companies;
  • Service providers or agents that perform activities for us, such as those used to help us perform statistical analysis, provide payment services, send you email or postal mail, provide customer support, or arrange for deliveries; 
  • As part of a corporate sale, merger, or acquisition, or other transfer of all or part of our assets, including as part of a bankruptcy proceeding;
  • Pursuant to a subpoena, court order, governmental inquiry, or other legal process or as otherwise required by law, or to protect our rights or the rights of third parties;
  • With your consent or as otherwise disclosed at the time of data collection or sharing.

We may share information that has been anonymized or aggregated without limitation.

Digital Advertising & Analytics

We may partner with ad networks and other ad serving providers (“Advertising Providers”) that serve ads on behalf of us and others on non-affiliated platforms.  Some of those ads may be personalized, meaning that they are intended to be relevant to you based on information Advertising Providers collect about your use of the Site and other sites or apps over time, including information about relationships among different browsers and devices.  This type of advertising is known as interest-based advertising.

We may also work with third parties that collect data about your use of the Site and other sites or apps over time for non-advertising purposes.  Erickson uses Google Analytics and other third-party services to improve the performance of the Site and for analytics and marketing purposes.  For more information about how Google Analytics collects and uses data when you use our Site, visit https://www.google.com/policies/privacy/partners/, and to opt-out of Google Analytics, visit https://tools.google.com/dlpage/gaoptout/.

Third-Party Links and Tools

The Site may provide links to third-party websites or apps, including our social media pages.  We do not control the privacy practices of those websites or apps, and they are not covered by this privacy notice.  You should review the privacy notices of other websites or apps that you use to learn about their data practices.

The Site may also include integrated social media tools or “plug-ins,” such as social networking tools offered by third parties.  If you use these tools to share personal information or you otherwise interact with these features on the Site, those companies may collect information about you and may use and share such information in accordance with your account settings, including by sharing such information with the general public.  Your interactions with third-party companies and your use of their features are governed by the privacy notices of the companies that provide those features.  We encourage you to carefully read the privacy notices of any accounts you create and use.

Your Choices

To opt-out of our email marketing, you can use the link provided at the bottom of each marketing message.

You may also opt-out or unsubscribe from future emails by sending a request to hostmaster@erickson.com using the subject line "Unsubscribe from email communications." To ensure your opt-out request is properly processed, be sure to send your message using the same email account to which we sent our correspondence.

Changes to Our Privacy Notice

If our information practices change, we will post those changes on this page.  We encourage you to visit this page periodically to learn of any updates.

Contact

If you have questions, comments, or concerns about this privacy notice, please contact us at:

Erickson Living
701 Maiden Choice Lane
Catonsville, MD 21228

1-877-640-8155

Terms of Use of Erickson Living

Effective Date: 1/9/2020

These Website Terms of Use (“Terms of Use”) apply to all websites sponsored by Erickson Living Management, LLC (“Erickson Living,” “Erickson,” “we,” “us,” or “our”) and use of any Erickson websites that link to these Terms of Use, including, without limitation, the website located at www.ericksonliving.com (collectively, the “Site”) whether as a guest or a registered user. These Terms of Use govern your use of this Site.  Please read these Terms of Use carefully before accessing or using the Site.

Binding Effect

BY USING THIS SITE, YOU AGREE, WITHOUT LIMITATION OR QUALIFICATION, TO BE BOUND BY THESE TERMS of Use, TO WHICH WE RESERVE THE RIGHT TO MAKE CHANGES FROM TIME TO TIME, CONSISTENT WITH APPLICABLE LAW.  IF YOU DO NOT AGREE TO THESE TERMS of Use, DO NOT USE THIS SITE.

PLEASE BE AWARE THAT these Terms of Use contain a binding arbitration agreement and class action waiver that waive your right to a court hearing and jury trial.

Additional Terms

In addition to these Terms of Use, your use of certain services offered on our Site may require you to accept additional terms and conditions applicable to such services (collectively, “Additional Terms”).  The Additional Terms are incorporated and made a part of these Terms of Use by this reference.

Age Requirements for Use of this Site

You must be at least the age of majority in your state of residence and fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties herein in order to access this Site.  Individuals under the age of majority are not eligible to use this Site and may not submit any personal information to us.  By using this Site, you hereby represent and warrant that you are at least the age of majority in your state of residence.

Modification to these Terms of Use

We will post a notification on this Site in the event of any material changes to these Terms of Use.  Such changes, whether in the form of modifications, additions, or deletions, shall be effective when specified in the relevant notification or, if the change is immaterial, immediately upon appearing on this Site.  Please check these Terms of Use periodically for changes.  Your continued use of this Site following our posting of any changes to these Terms of Use means that you accept those changes. 

Account Access Information

In the event you are required to create an account to access any part of this Site, you must treat your account information (including, without limitation, your username, password, and any other piece of information required as part of our security procedures) as confidential, and you must not disclose the foregoing to any other person or entity.  You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Site or portions of it using your username, password or other security information.  You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security.  You agree to be responsible for any use of this Site or portions of it using your username, password, or other security information.  You also agree to ensure that you exit from your account at the end of each session.  You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.  We have the right to disable any username, password, or other identifiers, whether chosen by you or provided by us, at any time, if you have violated any provision of these Terms of Use.

Restrictions on Use

Solely for Personal Use

You may browse this Site and all associated content, including, without limitation, any articles or recommendations that we may share, solely for your personal use and enjoyment.  This Site or any portion thereof may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. 

Accuracy of Information as Condition to Site Access

To access parts of this Site or some of the resources it offers, you may be asked to provide certain, sometimes personal, information.  It is a condition of your use of this Site that all the information you provide on this Site is correct, current, and complete. 

Restricted Transmission

You agree not to use any device, software, or routine to interfere with the proper functioning of this Site.  In using this Site, you may not:

  • Transmit any unlawful, threatening, abusive, libelous, defamatory, obscene, vulgar, pornographic, profane, or indecent information of any kind, including images and language;
  • Transmit any message that constitutes, encourages, or incites conduct that would constitute a criminal offense or give rise to civil liability;
  • Transmit or solicit any information, software, or other material that violates or infringes upon the rights of others, including material that is an invasion of privacy or publicity rights; is protected by copyright, trademark, or other proprietary rights; or is a derivative work with respect thereto, without first obtaining permission from the owner or right holder;
  • Transmit any information, software, or other material that contains a virus, trojan horse, time bomb, worm or other rogue programming or other harmful components;
  • Use any software, tool, data, device, or other mechanisms to navigate or search this Site, other than generally available browsers or a search engine provided by us;
  • Frame or utilize framing techniques to enclose any aspect of this Site, including any trademark, logo, or other proprietary information (including, but not limited to, images, text, page layout, or form) without our express written consent; or
  • Use any metatags or any other “hidden text” utilizing our name or trademarks without our express written consent.

Other Restrictions

Additionally, you are prohibited from violating or attempting to violate any security features of this Site, including, without limitation:

  • Accessing content or data not intended for you or logging onto a server that you are not authorized to access;
  • Attempting to probe, scan, or test the vulnerability of this Site, or any associated system or network, or to breach security or authentication measures without proper authorization;
  • Interfering or attempting to interfere with service to any visitor, host, or network, including, without limitation, by means of submitting a virus to this Site, overloading, “flooding,” “spamming,” “mail bombing,” or “crashing;”
  • Violating security features that prevent or restrict use or copying of any content or enforce limitations on use of the services or the content on the Site, including, without limitation, by use of any manual or automated software, devices, scripts bots, crawlers, spiders, data miners, scraping or other automatic access tools;
  • Using this Site to send unsolicited e-mail, promotions or advertisements for products or services;
  • Forging any TCP/IP packet header or any part of the header information in any e-mail or in any posting; or
  • Attempting to modify, reverse-engineer, decompile, disassemble, or otherwise reduce or attempt to reduce to a human-perceivable form any of the source code used by us in providing this Site.

Any violation of system or network security may subject you to civil and/or criminal liability.

User Covenants

By accessing our Site and/or using any of the services offered on our Site, you agree to, acknowledge, and represent as follows:

  • You understand that the services and information provided on and through the Site are intended for informational purposes only.
  • You will comply with all applicable federal, state or local laws (including, without limitation, those pertaining to such areas as libel, slander, defamation, trade libel, product disparagement, harassment, invasion of privacy, tort, obscenity, indecency, and copyright or trademark infringement) in using the Site, including any services made available to you on or through the Site, and you will not perform or fail to perform any act that you know or reasonably should know would place us or our affiliates in violation of any applicable law.  You agree to comply with all laws and regulations regarding online conduct and acceptable content and regarding the transmission of technical data exported from the United States or the country from which you access the Site and the services provided on the Site.    
  • You have the authority and capacity, under the laws of the state or jurisdiction in which you reside, to make the representations and be bound by the covenants provided herein.

Copyrights, Trademarks, and Other Proprietary Rights

When accessing this Site, you agree to obey the law and to respect the intellectual property rights of others.  You agree that you shall be solely responsible for any violations of any relevant laws and for any infringement of third-party rights caused by any User Content (defined below) that you provide or transmit to us.

As between you and us, all content on this Site, including text, hidden text within our source code, trademarks, software, photos, video, images, graphics, music, audio-visual content, podcasts, recordings, sound, or any other digital media, is owned by us and/or our licensors and is subject to protection by patent, copyright, trademark, or other proprietary rights.  In addition, the entire content of this Site is copyrighted as a collective work under the United States copyright laws, and we own the copyright in the selection, coordination, arrangement, and enhancement of such content.  Any feedback you provide to us relating to the Site, or the services provided on the Site, shall be deemed to be non-confidential. We shall be free to use such information on an unrestricted basis.

All trademarks, trade names, trade dress, logos, and service marks (collectively, the “Trademarks”) appearing on this Site are the property of their respective owners, including, in some instances, us and/or our partner companies.  Nothing contained on this Site or these Terms of Use serves to grant you, by implication or otherwise, a license or right to use any of the Trademarks or copyrights owned by us or by any third party. 

Except as expressly provided herein, you may not modify, create derivative works, copy, redistribute, reproduce, publish, transmit, display, commercialize, or in any other way exploit any content or material from this Site without expressly written permission from us and, if applicable, the respective copyright owner.  You acknowledge that you do not acquire any ownership rights by downloading or printing copyrighted material.

Monitoring; Copyright Complaints 

You agree that we have the right, but not the obligation, to monitor, suspend, terminate, edit, disclose, refuse to post, or remove at any time, for any reason in our sole discretion, any material, content, and/or activity anywhere on this Site.  Notwithstanding this right, we do not and cannot review all materials submitted to this Site.  If notified, we may investigate an allegation that content transmitted to us is in violation of these Terms of Use and determine whether to have the communication removed.  However, we are under no obligation to remove content and assume no responsibility or liability arising from or relating to any actions or content transmitted by or between you or any third party within or outside of this Site, including, but not limited to, any error, defamation, libel, slander, omission, falsehood, obscenity, pornography, profanity, danger, or inaccuracy contained therein. 

Digital Millennium Copyright Act

We may, in appropriate circumstances and at our sole discretion, terminate the access of users who infringe or otherwise violate the rights of others.  If you believe that your work has been copied and is accessible on this Site in a way that constitutes copyright infringement, you may notify us by providing the following information (as required by the Online Copyright Infringement Liability Limitation Act of the Digital Millennium Copyright Act (“DMCA”), 17 U.S.C. sec. 512):

  • A physical or electronic signature of the person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
  • Identification of the copyrighted work claimed to have been infringed, or if multiple copyrighted works at this Site are covered by a single notification, a representative list of such works at this Site;
  • Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material
  • Information reasonably sufficient to permit us to contact you, such as an address, telephone number, and if available, an e-mail address;
  • A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by you, your agent, or the law; and
  • A statement that the information in the notification is accurate, and, under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.